Dee-Jaiz Company Standards

We Will Always:

We Will Never:
  • Put you first
  • Tell the truth
  • Treat you with respect
  • Give you our very best
  • Return your calls promptly
  • Answer all your questions
  • Be willing to go the extra mile
  • Keep your guests entertained
  • Make your reception unique
  • Deliver our best service
  • Give you a fair price
  • Play your requests
  • Show up early
  • Smile and have fun
  • Complain
  • Make excuses
  • Use foul language
  • Drink alcohol or smoke
  • Hit on you or your guests
  • Stick you with hidden costs
  • Overbook our available dates
  • Sell your reception to a sub-contractor
  • Do more than one reception a day
  • Play music that has foul language, is overtly sexual, promotes violence, encourages substance abuse, or is demeaning to anyone.
  • Have a bad attitude

 

These standards are black and white issues with us.  The standards on the left are the benchmark for our level of quality customer service.  The standards on the right are the real issues that we have seen taken for granted, looked over and abused in our industry. These standards were written to give us a clear guideline to work from and to provide our clients with the peace of mind they deserve when they entrust their wedding receptions to our care.

We back these standards up with a money back guarantee.

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